Privacy Policy

Last updated 27th May, 2025

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. Sahyog Jeevan ("our", "us", or "We") respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we may share it and the rights and choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from support@sahyogjeevan.com.

INTRODUCTION

This Privacy Policy governs the collection, use, and disclosure of personal information by Sahyog Jeevan, a platform that connects blue-collar workers with employers seeking skilled labor in India. The privacy of your personal information is of paramount importance to us. This policy outlines how we collect, use, and protect your data when you visit our website or use our services.

By using our services or browsing our website, you agree to the terms set forth in this Privacy Policy and consent to the collection, use and disclosure of your information. If you do not agree with the terms of this Privacy Policy, please do not use our services or access our website.

Information We Collect

We collect various types of personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. to provide you with efficient, secure, and personalized experience when using our platform. The types of information we collect include:

Personal Information

For Job Seekers:

When you register on our platform, we may collect the following personal details:

  • Name
  • Contact information (phone number, email address)
  • Address (optional, if required for job location)
  • Qualifications and skills
  • Work experience details
  • Employment preferences (job type, location)
  • Profile picture (optional)
  • Aadhar number (optional, for identity verification purposes)
  • PAN card details
  • Bank account details (only for payment purposes)

For Employers:

When you register as an employer, we may collect:

  • Company name
  • Contact information (phone number, email address)
  • Company address
  • Job listings, including job descriptions, qualifications, and location
  • Payment information for transactions

Personal information that you provide directly to us will be apparent from the context in which you provide it, for example:

  • If you fill out a form on our Sites, you may provide your name, contact details (postal address, email address and telephone number) and other information requested by the form, such as the reason for your inquiry.
  • If you sign up to receive electronic marketing communications from us, you may be asked to provide your name, email address and other contact information.
  • If you are a client or investor, when you log into a client portal, while we obtain your login credentials, your information is otherwise collected by the third party that operates the portal and is subject to that third party's own privacy policy. Once you log in, additional information about you will be included in the portal, such as your name, work email address, phone number, time zone, postal address and investor status, if applicable; and
  • If you sign up to a feature on our Sites, you may be asked to provide your name and contact information and other information necessary to access the feature.

Non-Personal Information

We may collect non-personal data such as:

  • Browser type, version, and language
  • IP address
  • Device details (such as operating system, screen resolution, and device model)
  • Browsing activity and usage patterns on our website

Each form on our Sites varies in the information required and collected. In most cases, an asterisk (*) indicates the required information on a form. You may choose to provide additional information within fields that are not required.

While the personal information you choose to provide is voluntary, providing certain personal information may be necessary to offer you the relevant product or service. If you choose not to provide certain information, this may affect our ability to provide you with certain products or services.

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Opt-Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt-out by clicking on the unsubscribe link in the email or contacting us directly at support@sahyogjeevan.com.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

How We Use Your Information

We use the collected information for the following purposes:

  • Provide our products and services;
  • Authenticate and authorize access to our services;
  • Communicate with you, respond to inquiries, offer support and process complaints in connection with our products and services;
  • Establish and manage our business relationships;
  • Operate, evaluate, and improve our products, services and business (including administering the Sites; developing new products and services; enhancing, improving and analyzing our products and services; managing our communications; analyzing our client base and Sites; performing data analytics; and performing accounting, auditing and other internal functions);
  • Perform market research and surveys;
  • Advertise and market our products and services;
  • Personalize your user experience on our Sites and determine the effectiveness of our advertising and marketing;
  • Manage career opportunities at Sahyog Jeevan, including conducting recruitment and talent management activities;
  • Maintain and enhance the safety and security of our Sites, products and services and prevent misuse;
  • Maintain business records;
  • Conduct data storage and information technology activities;
  • Diagnose and address technical and service issues;
  • Exercise our rights and remedies and defend against legal claims;
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • Comply with and enforce applicable legal requirements, regulatory obligations, relevant industry standards and policies.

We use the personal information for these purposes because we have a legitimate business interest in providing our services and share them with potential employers. In accordance with applicable law, we take reasonable measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we can explain upon request.

Where required by applicable law, we will obtain your consent to send you marketing communications about our services, offers and promotions, and to invite you to events and to participate in surveys.

Where we have a contract with you, we process your personal information as necessary to fulfil our contractual relationship with you, provide our products and services, and manage our relationships, including to:

  • Manage accounting, auditing, billing and collection activities and other internal functions;
  • Process transactions in connection with your investment;
  • Offer legal support and manage contracts and orders; and
  • Manage accounts.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid reason to do so. Such information is processed basis your consent, our contractual obligations, legitimate interest or legal requirements.

Information We Share

We share personal information we obtain about you with our affiliates and subsidiaries. We also share personal information with service providers that perform services on our behalf, such as those that perform website hosting, marketing, and data analytics. Mobile information will not be shared with third parties for marketing or promotional purposes.

We also may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or summons); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity or (6) otherwise with your consent.).

We reserve the right to transfer any personal information we have about you in the event of an actual or proposed sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

How We Protect Personal Information and Data

We employ industry-standard security measures to protect your personal information. These measures include encryption, firewalls, and secure server protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Personal Information

To the extent required by applicable law, we keep the personal information for the period reasonably necessary to achieve the purposes described in our Privacy Policy, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law, unless a shorter retention period is required by applicable law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements) or till such time permission to do so is expressly withdrawn by you in writing.

Notwithstanding anything contained herein, We may retain your data after account deletion for reasons including but limited to the following purposes:

  1. If there is an unresolved issue relating to your Account, or an unresolved claim or dispute;
  2. If we are required to by applicable law; and/or in aggregated and/or anonymized form; or
  3. The company may also retain certain data/information, if necessary for its legitimate business interests, such as fraud prevention and enhancing the safety and security of individuals using the Platform/Application.

We may disclose Your Personal Information to Our institutions, consultants, and such other individuals bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them.

Your Rights and Choices

Access and Update Your Information

You can access and update your personal information at any time by logging into your account on our platform. If you need assistance in updating or correcting your information, please contact us at support@sahyogjeevan.com.

Terminate Your Account

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at support@sahyogjeevan.com.

Opt-Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt-out by clicking on the unsubscribe link in the email or contacting us directly at support@sahyogjeevan.com.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@sahyogjeevan.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: support@sahyogjeevan.com
Phone: +91 92208 09639

Mr. Chandan Singh, Director having contact No. +919220809639 and email ID support@sahyogjeevan.com is the appointed Grievance Officer. For any grievances, the designated Grievance Officer maybe contacted at his designated email ID.